Phishing scam claims to be the Better Business Bureau

(KSFY) - The Better Business Bureau is warning business owners and consumers about another scam, but this time the scammers are pretending to be the bureau itself.

The BBB serving Nebraska, South Dakota, The Kansas Plains and Southwest Iowa said scammers are using the BBB name and logo to fraudulently cite federal "violations."

It said the scammers sent emails to businesses saying they were “violating the Fair Labor Standards Act” and the “Safety and Health Act,” among other violations.

These are fake emails, the BBB said, that are trying to get the business or consumer to click on a link, which may be used to download malware that can infect their computer, steal passwords or hack records.

If you get an email stating these claims, the BBB said to do the following:

1. Do NOT click on any links or attachments.
2. Read the email carefully for signs that it may be fake (for example, misspellings, grammatical errors, generic greetings such as “Dear member” instead of a name, etc.).
3. Be wary of urgent instructions to take specified action such as “Click on the link or your account will be closed.”
4. Hover your mouse over links without clicking to see if the address is truly from bbb.org. The URL in the text should match the URL that your mouse detects. If the two do not match, it is most likely a scam.
5. Send a copy of the email to phishing@council.bbb.org (Note: This address is only for scams that use the BBB name or logo)
6. Delete the email from your computer completely (be sure to empty your “trash can” or “recycling bin,” as well).
7. Run anti-virus software updates frequently and do a full system scan.
8. Keep a close eye on your bank statements for any unexpected or unexplained transactions.
9. If you have clicked on any of the links within the email, immediately change your email and network passwords AND notify your local IT provider for next steps and actions.

If you are not certain whether the complaint is legitimate, contact your local BBB at bbbinc.org or 800-649-6814.



 
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