Lindsey Meyers with the Avera Heart Hospital accepts the award for "Avera Caring With Excellence" for their Executive Newspaper Delivery Program.
According to tracking done by the "Hospital Quality Alliance", Avera Hospitals continue to achieve some of the nation's highest levels of performance, well above the national average. Every year Avera holds what they call their "Quality Congress" and we discovered high quality is a high priority.
On August 26th, 2009 congress was in session for employees of Avera Health system wide. 450 people from the 5 state region attended 8th annual one day event called the Avera Quality Congress. Avera leadership released its annual quality report to keep everyone on the same page as far and on task by insuring they all make health care safe, effective, patient centered, timely, transparent, equitable and responsive to the needs of the people they serve.
Senior Vice President and Chief Medical Director for Avera Health, Dr. David Erickson says, "We participate in the National Hospital Quality Incentive Demonstration Project. We currently rank in the top for performance in our facilities in Aberdeen, Mitchell, Yankton, and Sioux Falls. And we are very proud of the work we did in the HQID Project."
The Quality Congress is also a celebration of achievements. 99 projects were nominated for 14 awards. Jill Rye and the Avera McKennan Inpatient Rehabilitation Unit she supervises won the Avera Caring with Safety Award. Employees initiated a fall-prevention program and in that 18 month time frame, not one patient was hurt during their rehab sessions.
Jill Rye says, "Our patients are amputees, stroke patients, patients with spinal cord injuries, multiple injuries that can cause traumatic brain injuries. All these patients are at high risk for falls so what we do to keep them safe can impact their life, for the rest of their life and make them healthier."
Rye says her teams approach echoes Avera's goal. They focused on quality and patient safety and by doing so the patient will always benefit by having the best care possible by people who care about them.