Hollywood Video collection letters, to pay or not to pay - KSFY News - Sioux Falls, SD News, Weather, Sports

Hollywood Video collection letters, to pay or not to pay

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What would you think if you received a collections letter for a business that's been closed for years?

Laurie Senn was surprised to get a letter out of the blue from Hollywood Video.

"Kind of thought it was a joke, like I just, like three years ago we rented these movies and now you want your money. It was just like really. I didn't know if it was serious or what," Senn said.

The letter stated that Senn owed fees and she almost paid them.

"The more I thought about it, four years ago, January of '09, we rented these movies, no contact, no late fees, no request for money until 2012," Senn said.

So why are the company's former customers getting collection letters now?

"So what is occurring now are those agencies are attempting to collect upon those debts and we have received at the attorney general's office several calls that basically they're concerned about affecting their credit," Senn said.

State Attorney General Marty Jackley said you don't need to pay the late fees, but you should take action.

"We are encouraging consumers if you are receiving these calls to please ask the credit agency to put things in writing and to also contact our office so we can look into taking further action if necessary," Senn said.

So what happens to your credit if you don't pay these fees and charges?

"The good news is that this time Hollywood video or these third party creditors have done nothing to adversely affect credit that we're aware of, what they're continuing to do is to place annoying phone calls," Senn said.

Senn added what many other consumers are thinking, "where have been and why are you coming after me now?"

The attorneys general from each state reached a settlement with Hollywood video and movie gallery last year.

If you received one of these letters, before you pay any fees, contact your state's attorney general office and file a complaint, on the phone or online.

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