Attorney General warns of cold call computer scam - KSFY News - Sioux Falls, SD News, Weather, Sports

Attorney General warns of cold call computer scam

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South Dakota Attorney General Marty Jackley is warning consumers of a computer scam in the Aberdeen area.

The Attorney General's Consumer Protection Division has received complaints from legitimate South Dakota computer repair businesses who have received person computers with numerous security problems.

The attorney general's office says the individuals affected by the scam received a telephone call from someone posing as a well-known computer company. The fake security experts claim the computers are at risk for security threats and offer to help solve the problem.

These so-called experts then ask to perform a variety of tasks and allow them to have remote access to your computer. The attorney general's office says they actually work to download malware or ask for personal identifying information.

If you receive a call from someone claiming to want to help you fix your computer, the attorney general's office recommends this advice:

Be cautious of unsolicited calls questioning the security on your home computer, even if the caller claims to be from a well-known computer company.

Do not provide personal identifying information to any unsolicited caller.

Do not go to a website, type anything into a computer, install software or follow any other instruction from any unsolicited caller.

Make sure you have the latest security updates installed on your computer and always use a strong, unique password and change it regularly.

Sara Rabern, SD Attorney General's Office, said the calls originated from the Aberdeen area, but they expect the calls to expand statewide.

If you feel you have been a victim of this scam, contact the Attorney General's Consumer Protection Division at 1-800-300-1986 or consumerhelp@state.sd.us.

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