Email scam targets American Airline customers - KSFY News - Sioux Falls, SD News, Weather, Sports

Email scam targets American Airline customers

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Paula Chicoine was checking her email at home when she noticed something strange.

"It said, order number 5714 and I thought, well that's strange.  Chicoine said. So I looked at it and it said we had purchased tickets to fly to Tampa, Florida."

Chicoine is one of many Americans to receive an email claiming to be from American Airlines.  The email instructions tell "customers" to click an attachment to get their airline tickets.

The strange part is these people have not ordered tickets.

Internet scammers are posing from American Airlines and once people click the attachments the scammers have free rein have their banking and personal information.

KSFY News contacted American Airlines and they are aware of this scam and instruct people to contact their customer service department if they encounter any email they feel is fraudulent.

Chicoine says one of her main concerns if American Airlines knows about these scams why they are not alerting the public.

"Why didn't they send out an email saying there is a false email out there? Maybe explain, but they didn't"

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