Cyber Monday wisdom - KSFY News - Sioux Falls, SD News, Weather, Sports

Cyber Monday wisdom

Posted: Updated:

The new iPad Mini, a 40' LCD TV, an Xbox game console - the many Cyber Monday deals have Americans predicted to spend $1.5 billion, up 20 percent from last year.

"You can miss a customer in a blink if they don't understand what they're getting into, where they're going, how to order, or whatever it may be," said Joe Henkin from marketing and advertising agency Henkin & Schultz.

Henkin says retail stores' websites must help customers make quick, educated decisions. Particularly, on this super big shopping day.

"They want to make sure it's friendly, easy to navigate, easy to order," said Henkin. "Just a checklist of things they want to do to make sure everything is up and working at its best because of the high load of activity they're going to have."

Henkin & Schultz has a number of local clients that participate in Cyber Monday. Henkin says it's important to note that Sioux Falls is a player in online sales.

"We have to remember that Sioux Falls is a major center for fulfillment and for inbound and outbound telemarketing."

Early results show that online shopping is up 25.6 percent compared to this time last year. While that's a positive sign for the economy, Henkin has some parting words of cyber wisdom.

"Nothing replaces good customer service."

  • Owning Your Outdoors: Tree Care

    Owning Your Outdoors: Tree Care

    Friday, July 25 2014 9:36 AM EDT2014-07-25 13:36:12 GMT
    Doug says that the natural crown line of a tree should be easy to identify.Doug says that the natural crown line of a tree should be easy to identify.
    There are a number of reasons to prune and crown trees. Trees can grow to close to buildings, power lines or sidewalks and become a hazard. Trees can also be crowned and pruned to make them cosmetically more appealing.More >>
    There are a number of reasons to prune and crown trees. Trees can grow to close to buildings, power lines or sidewalks and become a hazard. Trees can also be crowned and pruned to make them cosmetically more appealing.More >>
  • Runners ready to fight off zombies

    Runners ready to fight off zombies

    Thursday, July 31 2014 5:03 AM EDT2014-07-31 09:03:17 GMT
    It's a 4 kilometer run with over 40 obstacles along the way. If that's not enough, runners will be fighting off zombies too. Things like climbing walls, mud pits and a corn maze full of zombies will all be found on the course for the Z Warrior Run Saturday.More >>
    It's a 4 kilometer run with over 40 obstacles along the way. If that's not enough, runners will be fighting off zombies too. Things like climbing walls, mud pits and a corn maze full of zombies will all be found on the course for the Z Warrior Run Saturday.More >>
  • Sioux Falls home vandalized

    Sioux Falls home vandalized

    Wednesday, July 30 2014 11:30 PM EDT2014-07-31 03:30:34 GMT
    Gang graffiti has been in Sioux Falls for years. Police determined some tags from 2012 were gang related. Former City Councilor Vernon Brown's house has been hit twice in that many years.More >>
    Gang graffiti has been in Sioux Falls for years. Police determined some tags from 2012 were gang related. Former City Councilor Vernon Brown's house has been hit twice in that many years.More >>
  • KSFY Newsmakers: Ronald McDonald House serving hundreds of families

    KSFY Newsmakers: Ronald McDonald House serving hundreds of families

    Wednesday, July 30 2014 11:26 PM EDT2014-07-31 03:26:58 GMT
    They thought they would have enough space for years, instead they are near capacity nearly all the time.More >>
    They thought they would have enough space for years, instead they are near capacity nearly all the time.
    More >>
  • Flooded Luverne farmer gets second chance

    Flooded Luverne farmer gets second chance

    Wednesday, July 30 2014 10:42 PM EDT2014-07-31 02:42:33 GMT
    The flooding in Luverne over Father's Day weekend left a lot of homes and parks flooded.  It also flooded a lot of farmland. Just a couple days after the heavy rain, KSFY spoke to an area farmer who lost most of his crops. We check back in with one farmerThe flooding in Luverne over Father's Day weekend left a lot of homes and parks flooded. It also flooded a lot of farmland. Just a couple days after the heavy rain, KSFY spoke to an area farmer who lost most of his crops. We check back in with one farmer
    The flooding in Luverne over Father's Day weekend left a lot of homes and parks flooded.  It also flooded a lot of farmland. Just a couple days after the heavy rain, KSFY spoke to an area farmer who lost most of his crops. We check back in with one farmer.More >>
    The flooding in Luverne over Father's Day weekend left a lot of homes and parks flooded.  It also flooded a lot of farmland. Just a couple days after the heavy rain, KSFY spoke to an area farmer who lost most of his crops. We check back in with one farmer.More >>
  • Feeding South Dakota Prepares for a Record Year

    Feeding South Dakota Prepares for a Record Year

    Wednesday, July 30 2014 10:36 PM EDT2014-07-31 02:36:29 GMT
    Wednesday night a group of 20 volunteers spent part of their evening assembling 400 backpacks for Feeding South Dakota's backpack program. 400 is a big number but it's just a portion of a larger plan.More >>
    Wednesday night a group of 20 volunteers spent part of their evening assembling 400 backpacks for Feeding South Dakota's backpack program. 400 is a big number but it's just a portion of a larger plan.
    More >>
  • Police source: Two suspects arrested in Mendota Heights officer shooting

    Police source: Two suspects arrested in Mendota Heights officer shooting

    Wednesday, July 30 2014 10:02 PM EDT2014-07-31 02:02:22 GMT
    A police source tells 5 EYEWITNESS NEWS two suspects have been arrested in the shooting death of Mendota Heights Police Officer Scott Patrick.More >>
    A police source tells 5 EYEWITNESS NEWS two suspects have been arrested in the shooting death of Mendota Heights Police Officer Scott Patrick.More >>
  • 6-year-old recruits Facebook friends to clean up trash

    6-year-old recruits Facebook friends to clean up trash

    Wednesday, July 30 2014 9:57 PM EDT2014-07-31 01:57:30 GMT
    Six-Year-old Ryley McKeown is working to rally support for a cause close to his heart: help clean up the earth.More >>
    Six-Year-old Ryley McKeown is working to rally support for a cause close to his heart: help clean up the earth.More >>
Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and KSFY. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service or our EEO Report.