Carnival Cruise lines has possibly years of lawsuits ahead of it in the wake of the eight day ordeal at sea.
It may be too early to predict future litigation, but 24 hours after the Triumph's docking in Mobile, AL, passengers are sharing their horror stories.
"Like through the dining room there was just this stench when you passed the drinks because all the drainage was coming from the refrigerators and freezers, they got melted, to the side of the boat it was tilting on and when you walked by it was mushy and you just had this horrible smell in your throat that you couldn't get rid of," said one passenger aboard the Triumph this week.
This incident has many of us wondering if and how the industry will be affected. Will people stop cruising? We turned to All About Travel for answers.
"We've had situations such as this before last year. We had Costa Cruise. Two years ago Carnival had a cruise ship start on fire. No, we have not seen a decrease. Typically, if a person loves to cruise, they're going to cruise," said All About Travel Consultant Lori Buus.
We met with a man in Pipestone, MN who spent three years working on Carnival Cruise ships, including several months on the Triumph itself.
Bill Rolfs spent nine months working on the Triumph, managing all of the computer systems on board.
"I'm pretty intimate with the ship and its operations; I was actually in that engine room a couple of different times," said Rolfs.
He can only imagine the horrors the ship's crew and guests had to deal with.
"Anytime you don't have a bathroom, shower, anything else that goes a long with that, that's a recipe for horrible situations," said Rolfs.
"We pride ourselves on great vacations, clearly we failed," said Carnival CEO Gerry Cahill.
Despite the bad experience, Rolfs believes the crew deserves some credit.
"The crew did an outstanding job of supporting the guests, even in the darkest hours of the situation, we train for that, train for that several times a month for different catastrophes," said Rolfs.
Fire tops that list of catastrophes, but the crew and guests are still trained to deal with the worst case scenario.
"Every week before we sail, we bring all the passengers down to their muster stations and go through the emergency routines if that were to happen while we're at sea…there's always being ready at a moment's notice, if an alert is given to react to it promptly and professionally and make sure everybody is safe," said Rolfs.
The only good news coming out of the Triumph situation is that everyone made it back to dry land safely. No injuries were reported during the 8-days at sea, but it is certainly an experience no one wants to repeat.
Thursday, February 20 2014 7:42 PM EST2014-02-21 00:42:09 GMT
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