This weather, that has surely caused havoc around Minnehaha County, has left some forced to call 911 for help.
On the other end of that phone call are some of the busiest workers in the county, this week.
Dispatchers with Metro Communications have been pulling double-duty, bringing in just under twice the amount of employees than a normal day.
But with a record amount of calls coming in from people around the country, that extra help is vital to keep safety operations running smooth.
Dispatcher: "911 where is your emergency?"
It's the other side of that phone calls we don't often get to see.
"Responding for a branch coming down on a power line in the backyard, it is sparking."
And the side that, this week, Mother Nature has kept extra busy.
Dispatcher: "(Reporting party) is advising it's close to the building, it is sparking at this time."
"Very significant event for us. Obviously we've brought in extra staff to make all the calls we need to make, dispatch units whether it's police fire or ambulance," Metro Communications Director Daren Ketchman said.
Behind close doors, it's quite the operation, with each person there to handle any of the calls that come in.
With the weather this severe, Metro gets extra help sorting through just the fire calls with a Sioux Falls Fire Rescue Betallion Chief.
"He looks at the resources in the city, increase the respond if that's the most effective solution. He may scale back, instead of sending 4 trucks, he'll send two trucks. So the other units are able to respond to other events in the city," Ketcham said.
Dispatcher: "Still alarm for Tender 10, 2304 W 18th Street for power lines."
Of course, it's not always the weather... it's still 'business as usual' with calls from medical emergencies...
Dispatcher: "You said it's a white husky?"
...to lost dogs.
"I've been here 11 years and it's the busiest I've seen," Dispatcher Bob Di Mercurio said.
Despite the added stress, these dispatchers love what they do, helping callers in their own community.
"We understand what they're going through because our homes are affected like anyone else's. We take one call at a time and provide the best services that we can," Ketcham said.
On Tuesday alone, Metro Communications had roughly 2,300 calls whereas, on a normal day, dispatchers will see between 600 and 700, at the most.
Thursday, December 19 2013 11:47 PM EST2013-12-20 04:47:26 GMT
It's quite the undertaking. Stringing wire in between every other seat and installing a hearing loop that helps people with impairments. "This one goes right into your hearing. I don't have to go lookMore >>
Whether it's a funny quip or the last note of the closing song, you want to be able to hear every moment of a performance at the Washington Pavilion. For people that are hard of hearing, that's not always possible. But, it will be thanks to a new looping system. More >>
Thursday, December 19 2013 11:24 PM EST2013-12-20 04:24:38 GMT
After a busy construction season, most Sioux Falls roadways are back to normal, except for one high traffic area. Russell St. remains a single lain between Kiwanis and Westport -- that's just east ofMore >>
After a busy construction season, most Sioux Falls roadways are back to normal, except for one high traffic area.More >>
Thursday, December 19 2013 10:30 PM EST2013-12-20 03:30:09 GMT
They are about as easy to identify as they are to say, we're talking about STEMI's or ST Segment Elevation Myocardial Infarctions. These deadly heart attacks require a quick diagnosis and quick treatment.More >>
They are about as easy to identify as they are to say, we're talking about STEMI's or ST Segment Elevation Myocardial Infarctions. These deadly heart attacks require a quick diagnosis and quick treatment. Not an easy task for a rural state, but South Dakota has become the benchmark for emergency services across the country.More >>
Thursday, December 19 2013 7:27 PM EST2013-12-20 00:27:56 GMT
A new report out Wednesday says South Dakota has the highest rate of juveniles in lock up. More than two-and-a-half times the national average. But, more alternative services are being usedMore >>
A new report out Wednesday says South Dakota has the highest rate of juveniles in lock up. More than two-and-a-half times the national average. But, more alternative services are being used to help kids. More >>
Thursday, December 19 2013 7:11 PM EST2013-12-20 00:11:06 GMT
The parents of a murdered Pierre teenager say the alleged shooter should be tried as an adult. Family and friends gathered Wednesday night for a candlelight vigil in Pierre for Dalton Williams. His parents,More >>
The parents of a murdered Pierre teenager say the alleged shooter should be tried as an adult.More >>
Thursday, December 19 2013 7:08 PM EST2013-12-20 00:08:22 GMT
If you've shopped at Target since Black Friday, your credit card information might have been stolen. Between November 27th and December 15th, Target says 40 million credit and debit card accounts for in-storeMore >>
Staying safe from identity theft, fraud and scams around the holidays.More >>
Thursday, December 19 2013 6:49 PM EST2013-12-19 23:49:23 GMT
NEW YORK (AP) - With less than a week until Christmas, a real-life Grinch has stolen the credit and debit card information of about 40 million Target shoppers. Target says anyone who made purchases byMore >>
With less than a week until Christmas, a real-life Grinch has stolen the credit and debit card information of about 40 million Target shoppers.More >>