One of the nation's biggest deaf communication service companies will soon be laying off more than 40 of its employees.
CSD or Communication Service for the Deaf is headquartered in Sioux Falls.
Why the layoffS? It's safe to saw newer, more state-of-the-art technology is partially to blame. Something that has drastically changed how we communicate everyday and for the deaf community, it's just the same.
With roughly 65,000 people who are either deaf or hard of hearing in South Dakota, many of them rely on communication services with companies like CSD. It was one of the companies to pioneer text-based TTY service in the 1970s for deaf and hard of hearing instantly giving them the ability to communicate with someone over the phone, via text, through an operator.
Now, with new technology, they're doing the same thing but with new equipment. Instead of typing, individuals can now use video-based services to do the same job, if not better.
"I don't think this was a tremendous surprise because they saw the traffic patterns change over a period of time, we saw the migration, it was predictable that this would eventually happen," CSD Communications Officer Rick Norris said. "It's hard to see them go, to make these decisions, many of them with us for the longest time."
Norris stressed there will always be a need for operators and text-base communication relay services, especially for older generations who stick with what's comfortable. Sioux Falls' center is becoming outdated and, because of that, it's one of the centers CSD has decided to discontinue.
Tuesday, December 3 2013 10:48 PM EST2013-12-04 03:48:06 GMT
Canton residents have voted down a proposal to build a new aquatic center. The city required 60% of voters to approve the bond to pass; only 50.9 voted yes. Canton financial officer Kyle Cwach said 412 votedMore >>
Canton residents have voted down a proposal to build a new aquatic center.More >>
Saturday, December 7 2013 8:25 PM EST2013-12-08 01:25:49 GMT
Authorities in Rock County, MN, have recovered the body of a 58 year-old man just after 9:00 a.m., Saturday. The Rock County Sheriff's Office has confirmed the body of Percy Manning was found in the snowMore >>
Body of 58 year-old man found in Luverne, Saturday. Foul play was not suspected, authorities say.More >>
Saturday, December 7 2013 7:53 PM EST2013-12-08 00:53:45 GMT
It's a $10.5 million proposed bond but it's not coming without opposition. Tuesday, residents who live in the Tea Area School District will be heading to the polls to vote on a bond referendum. IncludedMore >>
The new school would be in the backyard of the Westwood Valley subdivision, a growing area in the Tea Area School District and on the western edge of Sioux Falls. This has the neighborhood divided.More >>
Saturday, December 7 2013 3:57 PM EST2013-12-07 20:57:53 GMT
SIOUX FALLS, S.D. (AP) - The bitter cold snap across South Dakota has canceled events and increased calls for furnace repairs, but hopes that it might chase away the state's most unwelcome visitors areMore >>
The bitter cold snap across South Dakota has canceled events and increased calls for furnace repairs, but hopes that it might chase away the state's most unwelcome visitors are futile at best.More >>
Saturday, December 7 2013 3:55 PM EST2013-12-07 20:55:34 GMT
WASHINGTON (AP) - South Dakota's congressional delegation is pressing House and Senate negotiators to keep a provision in a massive water projects bill that prevents the Army Corps of Engineers from chargingMore >>
South Dakota's congressional delegation is pressing House and Senate negotiators to keep a provision in a massive water projects bill that prevents the Army Corps of Engineers from charging some residents for use of water.More >>
Saturday, December 7 2013 3:48 PM EST2013-12-07 20:48:54 GMT
The Sioux Falls Police Department is asking for the public's assistance in locating a missing person that is memory impaired. The missing person is Leroy Harold ‘Bud' Anderson. He is a white male, 75More >>
Missing person Leroy Harold ‘Bud' Anderson has been found safe, Saturday. More >>
Friday, December 6 2013 11:29 PM EST2013-12-07 04:29:51 GMT
With the Salvation Army Warming Center's doors not open yet, the Sioux Falls Police Officers have seen an increase of homeless people out on the streets in the below zero temperatures. KSFY's Tess HedrickMore >>
With the Salvation Army Warming Center's doors not open yet, the Sioux Falls Police Officers have seen an increase of homeless people out on the streets in the below zero temperatures. KSFY's Tess Hedrick took rode along with a Sioux Falls Police Officer Friday evening.More >>
Friday, December 6 2013 11:19 PM EST2013-12-07 04:19:35 GMT
HURON, S.D. (AP) - Governor Dennis Daugaard has announced the formation of a task force to find a balance between modern agricultural practices and wildlife-oriented land conservation. Daugaard madeMore >>
He's concerned about the declining pheasant population and its statewide impact.More >>