Friday night, we shared a story about service animals following an incident involving a woman who said she was asked to leave a Sioux Falls restaurant with her dog.
Some of our viewers made us aware of errors that we regret. Saturday, we sat down with an expert in the field to help us set the record straight.
Jess Thovson owns 'Dog Training by Jess' out of Tyler, Minnesota. In addition to a long list of creative credentials in the field, she works as an independent contractor helping trained service dogs get acquainted to their new homes.
"One of the service dogs I work with hits elevator buttons, picks things up, the list is really big with what they can do," Jess Thovson said.
Her rescued lab Max isn't a service dog but wanted to join us for this interview. There aren't many service dogs in the rural areas but the ones that are, she says, undergo years of thorough training. No licensing or certification is required once training is complete, which can be a common misconception when certain web sites, legitimate or otherwise, lead you to believe they are necessary to make your dog look the part.
"There's no ID needed for a service dog like that. Nobody knows what training they have. People go into the store, flash the ID. Then the next person, with a legitimate service dog comes in, the store owner might say 'the last guy had an ID, where's yours?'. They don't need one That makes it harder for them to get access," Thovson said.
According to the Americans With Disabilities Act, or ADA, no ID or certificate is required for service dogs. But businesses have the right to briefly verify.
"They can ask 'is it a service dog?' and 'what is it trained to d?' They don't have to show them, or prove a disability. They can say the dog helps me to this and that's the end of it as far as whether it's a real service dog or not," she said.
Thovson says service dogs do great work and should never be mistaken with dogs of lesser training, or credibility.
"People aren't really exposed to service dogs, whereas you go to a bigger city, more people are aware of them. People don't know what to expect, what they should/shouldn't do, more education is needed on the subject," Thovson said.
We thank Jess Thovson for allowing us to clarify the information.
Thursday, February 20 2014 7:42 PM EST2014-02-21 00:42:09 GMT
Behind the glory of football there are the scars and bruises. Some visible, some not. We still have much to learn about the health risk football puts on it's players, but some of the biggest strides inMore >>
Behind the glory of football there are the scars and bruises, some visible, some not. We still have much to learn about the health risk football puts on it's players, but some of the biggest strides in research are happening on South Dakota's fields.More >>
Friday, March 7 2014 11:09 PM EST2014-03-08 04:09:14 GMT
KUALA LUMPUR, Malaysia (AP) - Search and rescue teams are looking for a Malaysia Airlines passenger jet with 239 people aboard - including three adult Americans and one infant. The airline says it lostMore >>
Malaysia Airlines says the plane was carrying 227 passengers, including two infants, and 12 crew members.More >>
Friday, March 7 2014 10:31 PM EST2014-03-08 03:31:23 GMT
Six weeks after arson shuttered the Co-op Natural Foods Store, shelves are stocked and customers are coming through the doors once again. And it's not just the food they're excited about. "The thingMore >>
Six weeks after arson shuttered the Co-op Natural Foods Store, shelves are stocked and customers are coming through the doors once again.More >>
Friday, March 7 2014 9:19 PM EST2014-03-08 02:19:54 GMT
A Yankton man was found dead in a mobile home, Friday morning and Police are calling it a homicide. It happened on the 1100 block of E. 8th Street near Peninah Street. That's on the southeast part ofMore >>
Authorities say a Yankton man has been charged with second-degree homicide as murder in connection with his uncle's death.More >>
Friday, March 7 2014 9:04 PM EST2014-03-08 02:04:53 GMT
The Aberdeen Regional Airport is going to try and add a little excitement to its walls. The airport has hired Aberdeen artists Nick and Nicole Fischer to paint a mural to place on the wall in the airport'sMore >>
The Aberdeen Regional Airport is going to try and add a little excitement to its walls. The airport has hired Aberdeen artists Nick and Nicole Fischer to paint a mural to place on the wall in the airport's center waiting room. The mural will depict Aberdeen's history.More >>
Friday, March 7 2014 8:57 PM EST2014-03-08 01:57:38 GMT
KUALA LUMPUR, Malaysia (AP) - Malaysia Airlines says it has lost contact with a plane carrying 227 passengers and 12 crew on route from Kuala Lumpur to Beijing. The airline says that Flight MH370 hasMore >>
The airline says that Flight MH370 has lost contact with Subang air traffic control at 2:40 a.m. Saturday.More >>
Friday, March 7 2014 8:37 PM EST2014-03-08 01:37:00 GMT
Sporting their favorite jerseys, they huddle around former Viking Ben Leber just hoping he'll sign one of their items. But, Leber isn't in at Robert Bennis Elementary in Brandon to talk football.More >>
More than 60 percept of students don't eat breakfast daily, that's according to the American College of Sports Medicine. So, what's being done to change this statistic?More >>
Friday, March 7 2014 4:19 PM EST2014-03-07 21:19:12 GMT
Cattle ranchers and law enforcement in the American West are fighting a tough new battle to protect the herds -- keeping meth addicts from stealing their cows and selling them to finance their drug habit. CattleMore >>
Cattle ranchers and law enforcement in the American West are fighting a tough new battle to protect the herds -- keeping meth addicts from stealing their cows and selling them to finance their drug habit.More >>