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BEI sets focus on strengthening new and existing customer relationships.
Boston, MA (PRWEB) February 14, 2014
After experiencing successive years of double-digit growth and the addition of more than 40 new clients in 2013, Building Engines, a provider of comprehensive web and mobile property management software for the commercial real estate industry, is excited to announce the addition of four new Client Support Specialists to its client service and support team. The new employees enable the company to further expand its proactive customer service strategy.
Each Building Engines customer is assigned a dedicated Client Support Specialist who proactively monitors system usage; periodically reviews account activity and recommends improvements; and notifies them of upcoming product news and other relevant information.
"The support team is growing in leaps and bounds to keep pace with our accelerating growth and expanding client base," said Kyle Maikath, Vice President of Client Service and Support. "We have worked closely with several local universities to identify talented young professionals that believe passionately in executing superior customer service and living each day exemplifying the Building Engines ethos."
The company welcomes:
Building Engines partners with their customers to help improve operations through a deep and ongoing commitment to service and support that makes the difference between just implementing software and achieving real success. As a result, Building Engines has a 96% client retention rate since inception.
Click here to learn more about Building Engines' Property & Tenant Management Software.
About Building Engines
Building Engines supports innovative commercial real estate owners & managers with web & mobile property management software that creates the visibility & control needed for more profitable operations, happier tenants and a uniquely identifiable brand. For more information, visit: http://www.buildingengines.com/.
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